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Our eSmart process optimizes every stage of your eCommerce packaging journey

esmart
Our eSmart process is designed to improve all aspects of your packaging, from packing line to supply chain to customer experience.
We guide companies through up to 12 key focus areas to optimize e‑retail operations, improve supply chain efficiency, and deliver a superior consumer experience. By analyzing your business across these areas—from optimizing planning and increasing supply chain efficiency to creating a positive end‑to‑end customer experience—we help you manage complexity and focus on what matters most. We then act only on the areas most relevant to your business, ensuring targeted improvements that deliver real impact.

12 Key Focus Areas of our eSmart Process

Optimise planning and processes

  • Packaging Process

    1. Fulfillment process

  • Third Party Sales

    2. Third Party Sales

  • Planning for peaks

    3. Planning For Peaks

  • Sale Portfolio

    4. Sales Portfolio

Increase efficiency in the supply chain

  • Loading efficiency

    5. Loading Efficiency

  • Delivery Model

    6. Delivery Model

  • Destination

    7. Destination

  • Product Protection

    8. Product Protection

Deliver the customer experience

  • Specific Parcel Features

    9. First impression

  • Unboxing

    10. Unbox and return

  • Environmental impact

    11. Help the Planet

  • Marketing Strategy

    12. Enhance the brand

See how our customers optimize their ecommerce packaging journey with us

CUSTOMER SUCCESS STORY

See how we redesigned Ugo Drinks’ ecommerce pack to reduce transported air by 63% and improve pallet utilization by 29%.

Read more

UGO

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